In a rapidly changing world, the life force of any organization is innovation and how well the organization adapts to constant, rapid change. Organizations today, however, are faced with legacy systems that are part lifeline and part albatross. Competition requires that these systems remain operational AND that they be re-engineered. Cost of introducing new systems can be astronomical and disruptive to organizations and users. Cost of not acting and getting state of the art can be higher. Transition is not only costly but also time consuming often resulting in business solutions that are behind technology adoption. Consequently, internal and external stakeholder conflict occurs causing opposition to change or incremental change. In many situations nimble startups are out-innovating larger established businesses with more compelling products and services because they are not encumbered by legacy systems and old technology.

CRM Solutions designs, builds and deploys mission critical business systems that transform your encumbered business into a finely tuned, highly productive, innovative enterprise.

At CRM Solutions we believe that an organization's capacity to innovate is determined by four components: knowledge, culture, vision, and leadership

Constant Change

Constant Change

While all four components are essential for propelling innovation, we believe knowledge is the one true competitive differentiator. In successful organizations people leverage information within their day-to-day business operation to create and transform innovative ideas into products, services and operations that fuel competitive advantage.

CRM Solutions provides technology that combines people, processes and information to achieve levels of effectiveness never before possible.

Using the QFramework, CRM Solutions has created and deployed business applications that radically improve the capture, access, and management of information in a fraction of the traditional time the cost.

Process automation and electronic data management can help people and businesses innovate, while at the same time increase productivity, reduce costs, increase revenues, and improve quality and customer service. When effectively and intelligently designed, technology is an enabler that leverages corporate knowledge to realize strategic vision.

Strategic vision is not an end in itself but a dynamic process of improving the performance of an organization and developing new products and new services to serve customers. Creating and maintaining an organizational culture that is constantly creating complex and dynamic ideas is challenging and risky. Failure to accept this challenge is even more risky.

At CRM Solutions, we believe that strategic vision is most successfully implemented in rapid phases where individual business applications are created within a consistent architecture with constant measurement and feedback systems to compare individual implementations against vision, and to compare vision against its environment.

Changes in government and the marketplace require changes in vision that result in modifications to existing systems and creation of new systems that must occur faster than ever before. Software solutions must focus on enterprise vision, but also remain ultimately flexible to easily and quickly adapt as markets, regulations, laws and administrations change.

To address the need for flexible enterprise applications built on a consistent architecture, CRM Solutions has created QFramework. This framework is comprised of strategic consulting, proven methodology, a robust enterprise data modeling and application development platform and a scaleable, off-the-shelf hardware platform to ensure that organizations are deploying business solutions that are consistent with strategic vision, yet flexible to quickly adjust as vision and industry standards change.

QFramework enables organizations to leverage existing investment in legacy systems because QFramework combines current enabling technology with legacy system assets to create adaptable business solutions.

24/7 Customer ServiceOur insatiable desire to delight, amaze and knock-your-socks-off, with a commitment to service and support that makes vision creation and IT deployment a pleasurable, risk free experience. QModel™ is the enterprise application builder used to rapidly and iteratively create and deploy multiple mobile business solutions within a single application desktop interface. QTrack™ is the integrated enterprise application development methodology to intelligently build and deploy IT solutions. We use highly skill, cohesive project managers and teams. QRenegade™is a scalable hardware platform that radically increases the performance and reliability of mission critical business and scientific software applications. QSolutions™ are packaged business applications created using the components QModel. All applications run within the same desktop software and Internet solutions suite. Some of our QSolutions are: QSite™ - Computerize work order and maintenance management system. QLog™ - Law enforcement, fire and rescue, and parks and recreation control and dispatch system. QPatient™ - Mobile electronic medical records system.

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