What's the Problem?
In many industries the number one customer facing function is field service operations. Field service representatives spend between one and three hours in direct communications with customers, making their lives better by resolving their problems. Service representatives have rare opportunities to offer new products and services to customers at a time when they are helping them in other areas. With the appropriate talents, proper training and access to current, relevant-to-each-customer information a mobile field force can help grow business. A mobile field force is rarely in the office. How can they stay current while on the road?

We have the solution.
All of our QModel solutions are mobile offering the ability for your field service representatives to remain current even when wireline and wireless access is not possible. QModel's high speed database and system synchronization enables your mobile workforce to share information in a few seconds and then detach from the central information source. Where wireline and wireless is available, QModel solutions perform rapid caching so that if communications do go down, your mobile workforce has the information they need to complete the service call, collect payment and sell new products and services.

To find out more about the business opportunities available through field force automation, read Field Services Opportunities Whitepaper.

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