QLog™

A Master Station Logging system for automated, auditable recording and monitoring of mission-critical enforcement and support operations.

Frequently Asked Questions

Q: How does QLog facilitate personnel shift changes?
A: All activity, which is posted to the queue within a particular region, appears for all QLog users that have been assigned to that region. At shift change, new users log onto the system and the queue immediately fills with all of the on-going activity. At this point, the user can review the active logs. Additionally, hot buttons exist to recall all of the users activity for the current day.

Q: Does QLog support alphanumeric paging?
A: Yes, upon saving the record, all remarks will be automatically sent to the list of recipients specified on the “To-List” tab that have a “mobile” phone number. Currently, QLog interfaces with a wide variety of cell phone pager providers.

Q: Can QLog interface with mainframe systems?
A: Yes, QLog has a built-in technology to seamlessly interface with mainframe and other legacy systems.

Q: Can QLog operate in a mobile setting permitting the user to log work activity and subsequently upload the data into the system?
A: Yes, QLog fully supports mobile data collection. As a result, master station loggers can input data that is synchronized with master database in real-time, near-real time, scheduled, or ad hoc modes.

Q: Can Duty-Roster templates be modified on a daily basis?
A: Yes, Duty Roster templates exist to allow for mass assignments with QLog. While no Duty-Roster record can be modified from the past, the template can be customized for daily input.

Q: What are the limitations for searching the MSL?
A: A powerful generic search grid exists to allow the user complete flexibility for searching the MSL. The options for searching are table-driven which enables complete freedom to perform even the most detailed queries.

Q: If a Log currently exists, can a user other than the creator add additional information?
A: Yes, in two ways. First, if only an additional remark is needed, any QLog user can append a remark to an existing Log entry. At this point, an automated user/date stamping occurs for tracking and auditing purposes. Secondly, an unlimited number of Log records can be created and linked to the “Parent” Log. Upon retrieval, all linked records are available for completeness. No log entry, however, can be modified. Once submitted, the entry becomes a permanent record.

Q: Is the Log history available in an exportable format?
A: Yes, all Logs can be exported into a variety of formats.

Q: Can a Log be reposted back into the Queue once it has been cleared?
A: Yes, any log retrieved in the MSL Search application can be posted back into any/all Queues.

Q: Can more than one person update the MSL at the same time?
A: Yes, there is no restriction on the number of concurrent users.

Q: Does QLog provide reports by computer?
A: Yes, the user as well as the computer name is stamped in every log entry. As a result, reports are available based on computer name. Additionally, the computer name can be used as basic search criteria within the MSL Search application.

Q: Can the entire MSL be searched?
A: Yes, in fact the default search criteria spans all log entries. The search algorithm and table design has been shown to rapidly search millions of Log records within seconds using complex criteria

Q: How does time stamping work and can the MSL be searched by Time frame?
A: Upon saving a Log entry, the user name and current [server] date-time is stamped against the record. The “date” and “time” portion is also stored separately allowing all combinations of dates and times to be used as mutually exclusive search criteria.

Q: Can Master Station Log entries be changed?
A: No. If a Log is in error, an additional Log entry can be created documenting the correction and linked to the “Parent” log.