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Solutions |
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QSite
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A
leading mobile work order and
maintenance management
system (CMMS).
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What's
the Problem
If
you are managing a maintenance organization you are
dealing with the many of the challenges associated
with managing work orders and inventory. It used to
be that you would receive phone calls requesting service
and you would then dispatch a repair person to address
the problem within a few days. Well, times have changed
and the situation looks more like the following:
- You
receive work requests by phone, email, fax, in person,
onsite, Internet, cell phones, PDAs, etc.
- Your
work force is already dispatched for the day, but
the work requests you have just received needs to
be addressed immediately.
- Your
repair equipment and spare parts inventory resides
in multiple locations.
- You
use many third party vendors to address service
requests.
In
addition, you are under constant pressure to manage
costs and yet have difficulty in tracking and reporting
actual costs vertically and horizontally within your
operation.
Read
Field
Force Opportunities Whitepaper to learn more about
mobile field force opportunities.
We
have the solution
QSite
is a leading work order and maintenance management
(CMMS) system providing out-of-the-box, fully functional,
mobile enterprise solution for maintaining sites,
areas, buildings and equipment. QSite is an easy-to-use,
mobile solution, providing database and software synchronization
to keep your mobile workforce current. Also, since
each maintenance operation is slightly different,
we built QSite to be easily modified to suite your
unique requirements without software modifications.
Many
of our QSite users carry a small laptop computer that
is synchronized with the QSite central database repository.
During synchronization, the mobile maintenance workforce
is able to retrieve new work orders and preventative
maintenance activities, as well as send all their
updates to the centralized QSite repository. QSite
synchronization also installs new software your maintenance
workforce laptops, automatically streamlining the
process of getting new software features out to your
remote users. Your workforce can also access the QSite
repository via the Internet and other electronic hand
held devices.
QSite
includes sophisticated workflow modeling and processing
for stage process automation (request, order, assigned,
being worked, resolved, reopened, etc
), management
and adhoc reporting, and data mining analysis to evaluate
trends and patterns in work order activity. QSite
also offers inventory management system including
acquisition, use, reclassification, transfer, disposal,
total value, and much more. All of our software offers
online, context sensitive help with animation to demonstrate
software usage.
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Features |
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Technology Features List
Untethered
Mobile Solution
(means
your mobile workforce stays current without requiring full
time database connectivity)
Automatic
Software Distribution
(means your mobile workforce stays up-to-date with latest
software releases)
Workflow
distribution
(streamline work process for efficiency and management control.)
Datamining
(means you can analyze your data for trends to improve you
business.)
Multi-layered
security
(means
protection at many layers to prevent unauthorized access to
your most value assets.)

Technology
Features List
Work
Order Processing
(Request,
scheduling, posting, assignment, distribution, routing, dispatch,
tracking, closure for areas, sites, buildings, equipment and
more.)
Preventative
Maintenance and Inspection
(scheduled maintenance, load balancing, override, reschedule,
automatic scheduling)
Inventory
Management
(Inventory lifecycle, warranty, spare parts, usage, reclassifications,
transfers, disposal, RMAs.)
Communication
(communicate
through browser, PDA, email, cell phone, discussion board.)
Customer
Relationship Management
(customer
information, repair history, up sell/cross sell, automatic
status)
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